Privacy Policy
Last Updated: August 22, 2026
At Outboard Parts Shop, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, creating an account, contacting us, or purchasing products.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.
By using the Outboard Parts Shop website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us as well as certain information collected automatically when you use our website.
Personal Information You Provide
Depending on how you interact with our website, this may include:
Full name
Email address
Telephone number
Billing address
Shipping address
Account username and login information
Order and transaction information
Products purchased
Customer service communications
Product and parts enquiries
Engine information submitted for compatibility assistance
Photos or documents voluntarily submitted through our contact or parts-assistance forms
Information you provide when requesting a return, refund, warranty assistance or other customer support
We only request information that is reasonably necessary to provide our products and services or respond to your enquiry.
2. Payment Information
When you purchase products through our website, payment information may be processed by third-party payment service providers.
Depending on the payment method selected, those providers may collect information such as your payment card details, billing information or other information required to authorize the transaction.
Outboard Parts Shop does not necessarily receive or store your complete payment card information when payments are processed securely by an external payment provider.
Payment providers process your information according to their own privacy policies and security practices.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Referring website
Approximate geographic information
Date and time of visits
Shopping-cart activity
Website interactions
Cookie identifiers
Other technical and diagnostic information
We may use this information to operate the website, understand how visitors use our services, improve performance and help protect the website against misuse or fraudulent activity.
4. How We Use Your Information
We may use personal information for purposes including:
Processing Orders
To process, manage and fulfill purchases made through our website.
Delivering Products
To provide shipping information to relevant carriers and facilitate delivery of your order.
Customer Support
To respond to questions about products, orders, shipping, returns, refunds and other customer-service matters.
Parts Identification
If you request help finding an outboard component, we may use the engine details, photographs, part numbers and other information you provide to assist with your enquiry.
Managing Customer Accounts
To create and maintain customer accounts and provide access to account-related features.
Communicating With You
To send order confirmations, payment notifications, shipping updates, customer-service responses and other transactional communications.
Website Improvement
To understand how customers use our website and improve navigation, products, content and functionality.
Security and Fraud Prevention
To detect, investigate and prevent fraudulent transactions, unauthorized access, abuse and other potentially harmful activities.
Legal and Regulatory Requirements
To comply with applicable laws, regulations, court orders or lawful governmental requests.
Marketing
Where permitted and where appropriate consent has been obtained, we may send information about products, promotions, new inventory or other Outboard Parts Shop updates.
You may unsubscribe from promotional email communications using the unsubscribe option provided in those messages.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use cookies for purposes including:
Maintaining your shopping cart
Keeping you signed into your account
Remembering preferences
Processing checkout functionality
Website security
Measuring website traffic
Understanding visitor behavior
Improving website performance
Providing relevant marketing where applicable
Some cookies are necessary for the website and online store to function properly.
Other cookies, such as analytics or advertising cookies, may be optional depending on applicable privacy requirements.
You may be able to manage cookies through your browser settings or through any cookie-consent controls provided on our website.
Disabling certain cookies may affect the functionality of the website.
6. WooCommerce and E-Commerce Functionality
Our website may use e-commerce software such as WooCommerce to provide shopping-cart, checkout, account and order-management functionality.
During the shopping and checkout process, information may be collected about the products you view, your cart contents, shipping information, billing information and purchase history.
This information is used to provide and administer the online shopping experience.
7. When We May Share Information
We do not sell your personal information simply for monetary payment.
We may share information with third parties when reasonably necessary to operate our business and provide our services.
These may include:
Payment Providers
To securely process and authorize payments.
Shipping and Delivery Providers
To deliver products and provide tracking services.
Website and Hosting Providers
To host, maintain, secure and operate our website.
Email and Communication Providers
To send transactional or marketing communications where applicable.
Analytics Providers
To help us understand website traffic and usage.
Fraud Prevention and Security Providers
To help identify suspicious activity and protect customers and our business.
Professional Advisers
Information may be provided to accountants, lawyers, insurers or other professional advisers where reasonably necessary.
Government and Legal Authorities
We may disclose information where required by applicable law, legal proceedings, court orders or lawful governmental requests.
8. Shipping Information
To fulfill an order, we may provide relevant personal information to shipping companies, postal services, logistics providers or other delivery partners.
This information may include:
Customer name
Shipping address
Telephone number
Email address
Order information necessary for delivery
Shipping providers may process this information according to their own privacy policies.
9. How We Protect Your Information
We take reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
These measures may include website security controls, access restrictions, secure connections and appropriate account protections.
However, no website, electronic communication or online storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account passwords and should contact us if they believe their account has been accessed without authorization.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
Complete transactions
Maintain order records
Provide customer support
Manage returns and refunds
Resolve disputes
Prevent fraud
Maintain financial and tax records
Meet legal or regulatory obligations
Enforce our agreements
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer reasonably required, we may delete or anonymize it where appropriate.
11. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is used
Unsubscribe from marketing communications
Request a copy of certain personal information
These rights may be subject to exceptions or limitations under applicable law.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
12. Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may send you information about:
New products
Recently added outboard parts
Promotions
Special offers
Product availability
Store news
You can unsubscribe from promotional emails at any time using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing emails does not prevent us from sending necessary transactional messages relating to your orders or account.
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, accuracy or content of websites operated by third parties.
We encourage you to review the privacy policy of any external website before providing personal information.
14. Children’s Privacy
Outboard Parts Shop is intended for individuals who are legally able to purchase products through an online store.
Our website and services are not directed toward children, and we do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
15. International Visitors
Our website may be accessible to customers from different countries and regions.
If you provide personal information through our website, your information may be processed or stored in countries other than your country of residence, depending on the locations of our hosting providers, payment providers, shipping partners and other service providers.
Where required, appropriate safeguards may be used for international transfers of personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, legal requirements or services.
When changes are made, the revised version will be posted on this page and the “Last Updated” date will be changed accordingly.
We encourage customers to review this Privacy Policy periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, contact us at:
Outboard Parts Shop
Email: info@outboardpartsshop.com
Website: outboardpartsshop.com
Your Privacy Matters
We value the trust customers place in Outboard Parts Shop and are committed to handling personal information responsibly while providing a safe and convenient online shopping experience.
Outboard Parts Shop
Quality Parts. Dependable Performance.